Privacy Policy

The Personal Data that We Collect

We collect personal data you provide directly to us and information automatically collected when you use our services. This may include:

• Name, email address, phone number, and address
• Order history, product preferences, and purchase records
• Information provided when contacting customer service
• Newsletter subscription preferences and communication choices
• Feedback and testimonials about our products
• Any other information you choose to share via surveys or direct communication

We may also automatically collect technical information when you visit our website (such as IP address and pages viewed) to understand customer interest and improve our website.

Aged under 13?

If you are under the age of 13, please wait to be a bit older to interact with us or ask a parent or guardian to contact us. We cannot collect and use your personal data without their agreement.

We also do not knowingly solicit or collect personal data from children under the age of 18 for the specific purposes of marketing communications.

Cookie Usage

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. For more details, please refer to our Cookie Policy available on our website: Cookie Policy.

What Purpose do We use your Personal Data?

We process your personal data for specific, legitimate purposes that enable us to serve you better. We may process your personal data to:

• Respond to purchase orders and requests
• Communicate with you (order confirmations, questions, feedback, product/service information)
• Marketing and promotional activities (with your consent)
• Improve our products and services
• Meet contractual obligations or comply with laws and regulations
• Protect our legal rights and prevent fraud

Who do We Share your Personal Data with?

Green Unison Limited values your privacy and does not sell, trade, rent, or share your personal data with third parties for their marketing purposes. We only share your information in limited circumstances:

1. Service providers and business partners who assist us in operating our business. These providers are required to maintain appropriate security measures and are contractually obligated to use your data only for the specific services they provide to us.
2. Where there is a regulatory or statutory obligation to disclose personal data in accordance with applicable laws.

Security Measures

We take the security of your personal data seriously and make every effort to keep it safe, including restricting access on a need-to-know basis.

We require our staff and all service providers/partners with access to your personal data to implement equivalent security standards and comply with our data protection requirements.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. When it is no longer required, we securely delete it to prevent unauthorized access or recovery.

Your Rights

You have important rights regarding your personal information, including:

1. Request access to the personal data we hold about you and receive a copy.
2. Withdraw consent at any time where processing is based on consent (e.g., marketing communications).
3. Object to decisions made solely through automated processing that significantly affect you.
4. Request correction of inaccurate or incomplete data.
5. Request deletion of your personal data in certain circumstances.
6. If we wish to use your data for new purposes not covered by this notice, we will inform you and, where required, seek your consent.
7. Request restriction of processing in certain situations (e.g., while we verify accuracy).
8. Receive clear information about how and why we process your data.

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

Changes to our Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our business operations or legal requirements. When we make material changes, we will notify you by posting the updated notice on our website with a revised effective date.

We encourage you to review this notice periodically. The most current version will always be available on the website.

Contact & Communication

We are committed to addressing your privacy concerns promptly and transparently. Your trust matters to us, and we welcome your feedback on how we can better protect your personal information.